Privacy Policy

Privacy is very important and we respect yours. Our goal is to do more than we have to by law — we want to earn your trust that we are careful with your data.

Last update: 09-12-2017

General information

This policy sets out our privacy practices and explains how we handle the information we collect when you visit and use our sites, services, mobile applications, products, and content (“Services”).

What we may collect

We collect information about what Hardtraxx pages you access, information about your mobile device (such as device or browser type), information you send us (such as an email address used to register or communicate with us), and referral information.

When you use Hardtraxx Services, we may collect and store your Internet Protocol address. We may use this information to fight spam and other abuse; to personalize Hardtraxx Services; or to generate aggregate, non-identifying information about how people use Hardtraxx Services.

When you create your Hardtraxx account, we collect your e-mail address, username and password (encrypted).

Email from Hardtraxx

Sometimes we’ll send administrative emails about account or service changes, or new policies. You can’t opt out of them. You can always opt out of non-administrative emails such as daily digests.

We won’t email you to ask for your password or other account information. If you receive such an email, send it to us so we can investigate.

Disclosure of your information

As a rule, we don’t share your personal information outside the company.

We won’t sell your personal information.

We may share your personal information with third parties in limited circumstances, including: (1) with your consent; (2) to a vendor or partner who meets our data protection standards; or (3) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process.

If we’re going to share your information in response to legal process, we’ll give you advance notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited from doing so by law or court order. We will object to requests for information about users of our site that we believe to be improper.

If we merge with another company such that your information will become subject to a different privacy policy, we’ll notify you before the transfer. You can opt out of the new policy by deleting your account during the notice period.


We use cookies and similar technologies such as pixels and local storage to recognize you when you return to our Services. We use them in various ways, for example to log you in, remember your preferences (such as default language), evaluate email effectiveness, show relevant ads, and personalize information.

Some third-party services that we use, such as Google Analytics, YouTube, SoundCloud, Spotify or Facebook, may place their own cookies in your browser.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.

Functional cookies

With cookies it is possible to retrieve information from previous visits during follow-up visits. This is used in practice to keep track of the fact that you are logged in, that you have saved certain settings and that you have seen certain site elements before. Cookies that adapt the functioning of the site to your wishes are called functional cookies.

Cookie namePurpose
hardtraxx_consent Used to remember you accepted cookies on our website.
hardtraxx_token Used to authenticate with our website, for example, when you are loggedin to determine if your are still loggedin and remember preferences.
hardtraxx_genre Used to remember your track genre preference.
hardtraxx_status Used to remember your track release status preference.
hardtraxx_type Used to remember your track type preference.
phpbb3_s384n_k, phpbb3_s384n_sid, phpbb3_s384n_u, phpbb3_s384n_track Used by our forum software phpBB. Session cookies to determine if you are loggedin or not and save forum preferences.
More about phpBB
__cfduid Used by CloufFlare and Strictly necessary for Cloudflare's security features.
More about CloudFlare

Analytical cookies

Analytics cookies that anonymously remember your computer or mobile device when you visit our website. They keep track of browsing patterns and help us to build up a profile of how our visitors use the website.

Cookie namePurpose
intercom-id-it6vvhap Used by Intercom. We use Intercom as our support chat service.
More about Intercom
_ga, _gat, _gid Used by Google Analytics to gather visitor statistics of our website.
More about Google cookies

Marketing cookies

Marketing cookies are used for advertising purposes. Some parts of our website rely on advertisement revenue to keep the website running.

Cookie namePurpose
__gads, __gac Used by Google Adsense / Google DFP in order to show advertisements to our visitors.
More about Google cookies
pi, uf Used by Tradetracker to show advertisements to our visitors.
More about Tradetracker

Third party cookies

Third party advertising and analytics cookies, which are placed by or on behalf of independent advertisers who are advertising on our site. These cookies may be placed within the advertisement and elsewhere on our site. They are anonymous – they cannot identify individuals. They are used for statistical analysis by allowing the advertiser to count how many people have seen their advertisement or have seen it more than once. They might also allow the advertiser to tailor advertising to you when you visit other websites.

We have no access to third party cookies and third party organisations have no access to ours. The third party organisations that place cookies have their own strict privacy policies.

Data Storage

Hardtraxx uses third-party vendors and hosting partners, for hardware, software, networking, storage, and related technology we need to run Hardtraxx. We maintain two types of logs: server logs and event logs. Our data is hosted in the European Union (EU) and subjected to EU Privacy laws.

Modifying your personal information or deleting your account

If you have a Hardtraxx account, you can access and modify your personal information. If you want to delete your account, please contact us.

To protect information from accidental or malicious destruction, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

If you delete your account, your account and content may be unrecoverable.

Data security

We use encryption (HTTPS/TLS) to protect data transmitted to and from our site. However, no data transmission over the Internet is 100% secure, so we can’t guarantee security. You use the Service at your own risk, and you’re responsible for taking reasonable measures to secure your account (like using a strong password).

Changes to this Policy

Hardtraxx may periodically update this Policy. We’ll notify you about significant changes to it. The most current version of the policy will always be here.

Got a question or need help?

We are ready to help you out. Have a chat with us.